Returns & Exchanges
We want you to be completely satisfied with your fragrance; if you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Check Eligibility
Ensure your fragrance is at least 90% full and in its original packaging to qualify for a return or exchange.
- 2.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 3.Pack and Ship
Securely package your items and attach the prepaid shipping label provided via email, then drop it off at any authorized courier location.
- 4.Receive Refund
Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5-7 business days.